eBay is a corporate American e-commerce enterprise, known for its auction website of the same name. It was created in 1995 by Pierre Omidyar. It has become a world reference in its sector and a social phenomenon. In 2009, it had more than 276 million registered members.
Disputes are managed on eBay itself, first between seller and buyer, and then, if no solution is found, eBay operates. If the delay is too long, or if eBay fails to make them reach an agreement, eBay may, depending on the value of the object, refund the party they judge and refund after taking a commission. In other cases, the justice of the country of the buyer to decides.
In the event that the transaction is concluded by the means of payment PayPal, and the dispute is related to payment or a refund, then it is PayPal that manages the dispute if both parties were unable to find an agreement. Similarly, if no agreement is reached, it is then up to Justice to decide.
End of transaction
It is advisable to put a positive note if the transaction was successful. Of course, the rating is accompanied by a comment line and it is possible to respond to a review of assessment. This is limited, in general, to a simple “thank you“ when things go well.
These ratings and comments are the keystone of the system: it will help the seller earn a certain level of trust from future buyers and vice versa. The number of transactions and the percentage of positive ratings is indeed indicated in each profile. It is generally inadvisable to buy or sell to users with a percentage of positive notes too low or negative.